New 15.3" M2 model joins the M2 13.6" and previous-generation M1 13.3" models. Now, it seems the truth has finally been revealed. to keep consumers better informed on any updates to these strategies. These streams have always used end-to-end encryption. We now also have an explanation about the difference between the theory (and the companys original claims) and the reality. The Verge was finally able to get answers from Anker by threatening to publish a story about the company's lack of communication, which has led to some clarification about Eufy security. The firmware updates to the remaining Eufy cameras began rolling out last week. Previously, several aging cameras and video doorbells in the Arlo lineup were expected to lose access to seven-day cloud storage, notifications, and future updates -- but after reaching out to its community, the company has decided to extend coverage instead of roll it back. On Thanksgiving Day, infosec consultant Paul Moore and a hacker who goes by Wasabi both alleged that Ankers Eufy cameras can stream encryption-free through the cloud just by connecting to a unique address at Eufys cloud servers with the free VLC Media Player. From my point of view, the problem is not uploading screenshots to the cloud, as most smart security cameras do the same. The most important feature if you're interested in security is end-to-end encryption for your footage. With reporting and testing by Jen Tuohy and Nathan Edwards. In late 2022, it was discovered that Eufy cameras had a bit of a . While it appears that the link in question could only be accessed and copied when a user was logged in, this makes it clear that the feed is not end-to-end encrypted. We promise to provide more timely updates in our community (and to the media!) Several new protocols and procedures have been put in place to make sure that all data flowing from the users devices to theeufySecurity App or Web portal must utilize end-to-end encryption. As the old saying has it, never ascribe to malice that which can be adequately explained by incompetence. Researcher Paul Moore, who initially raised concerns with Eufy's cloud access, tweeted on November 28 that he had "a lengthy discussion with [Eufy's] legal department" and would not comment further until he could provide an update. And that encryption has always been done locally either directly on the camera or on aeufyHomeBase device. Wasabi, the security engineer who showed us how to get a Eufy cameras network address, says hes ripping all of his out. But now, that's changed. Are there anyEufycamera models that donottransmit unencrypted streams? Mar 31, 2008 212 46 . Prior to late November 2022, Eufy had enjoyed a distinguished place among smart home security providers. However, that is no excuse. 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Andru Edwards & Kevin Nether. In addition to these answers, Anker claims that it didnt intentionally delete those privacy promises from its website: Regarding our privacy policy, while we were working to re-write this a few weeks ago and be clearer about which processes used the cloud and which did not, someone jumped the gun and pushed a redacted version. Kevin Purdy / Kevin is a senior technology reporter at Ars Technica, covering a variety of technology topics and reviewing products. Reading between the lines, though, it seems that these cameras could still produce unencrypted footage upon request. Whatever the case, heres a closer look at Arlo Secure and if it's worth signing up for. You store your data locally on a microSD card or on Eufy's HomeBase video storage and management box. While theres obviously been a breach of trust between Eufy and its users, it seems the company is attempting to right the wrong and get its products up to the standards expected by the smart home community. After all, it's taken the security-focused company far too long to properly communicate the problems that have been discovered, and we need to see the promised actions come to fruition before we can consider reevaluating our stance on Eufy products. First, video triggered by the security systems normal processes (motion, someone ringing the doorbell, etc. First, Anker told us it was impossible. We couldnt get more details from Moore, either; he told The Verge he cant comment further now that hes started legal proceedings against Anker. Anker has built a remarkable reputation for quality over the past decade, building its phone charger business into an empire spanning all sorts of portable electronics including the Eufy home security cameras weve recommended over the years. LaView N11 Outdoor Wire-Free . MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Update December 1st, 3:33PM ET: After further testing, were not seeing the VLC streams begin based solely on the camera detecting motion. We have updated. After leaving its customers and the public hanging with these unsatisfactory answers and actions, the company has now responded to an inquiry from The Verge, going into much more detail about the incident and its security strategy going forward. But as noted above ALL cameras when sending live or recorded video feeds to either theeufySecurity app oreufyWeb portal use end-to-end encryption. Eufysays it cannot access users video recordings. Ring cameras have been involved in previous hacking incidents where outsiders were able to intercept Ring video footage and take control of Ring cameras in people's homes. Eufy didn't respond to other claims from security researcher Paul Moore and others, including that one could stream the feed from a Eufy camera in VLC Media Player, if you had the right URL. However, that would have been the users choice to share that link, and they would have needed to first log into theeufyWeb portal to get this link. "It seems Eufy is trying to simply block people from viewing the data their (web) app sends instead of actually fixing the issue," they wrote. The Web portal was designed to require the user to login, butit wasnot designed using end-to-end encryption. Sometimes there are APIs that will return some of that unique ID information, says Franke. At the time, . Admission of Eufy security camera encryption flaw. a senior editor and founding member of The Verge who covers gadgets, games, and toys. The company then became embroiled in a security and privacy scandal, with supposedly end-to-end encrypted footage accessible via unencrypted web streams. It is the only video streaming process that did not use encryption. Generally, I try to stay in the neutral field. End-to-end encryption (E2EE) ensures that your data is encrypted (kept secret) until it reaches an intended recipient. Add 9to5Mac to . uploading thumbnails with facial data to cloud servers, stream the feed from a Eufy camera in VLC Media Player, access Eufy camera streams, encryption-free. All rights reserved. First, there have been no data leaks, nor did we violate GDPR or other data protection laws. So we have made [authentication] changes. Its products were said to use end-to-end encryption for recorded video footage but it turns out that wasn't always the case. Security / Policy Anker's Eufy breaks its silence on security cam security / After ignoring questions for weeks, Anker's PR department forwarded us a statement from Eufy that admits but neither. Get weekly top MacRumors stories in your inbox. 50 features and changes you might have missed in macOS Ventura. When a security camera company promises that all video footage never leaves the camera without E2E encryption, it must be 100% certain that this statement is correct. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. The sender is one "end" of the conversation and the recipient is the other "end . Curious to learn more about Arlo Secure before signing up? The company is also planning on launching a microsite with information on which of its key processes are done locally and which require the use of the cloud, and is promising to provide "more timely updates in our community (and to the media!) Furthermore,eufySecurity has no access to the users biometric details such as fingerprints or facial recognition data created by the users local devices. I am not sure I understand this question. The problem is that Eufy was aware that this was happening and still led customers to believe the opposite. Days later, a different security researcher confirmed that, given the URL from inside a Eufy user's web portal, it could be streamed. To that end, we are actively working on several different strategies: In addition to what we already have in place, we will be bringing on several new security consulting, certification, and penetration testing companies shortly to conduct a comprehensive security risk assessment of our products and eliminate potential risks. FTC: We use income earning auto affiliate links. If you see inaccuracies in our content, please report the mistake via this form. 2. . Today, there are two primary ways to view live streams ofeufySecurity cameras. That's what Eufy always claimed in its marketing materials, which have since been revised. This helps him gain perspective on the mobile industry at large and gives him multiple points of reference in his coverage. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. We are still in chats with several outside vendors and will provide details soon. Its simply not good enough to believe this to be the case. The privacy and protection of our customers is a top priority for eufy Security. He has written about technology and computing for more than 15 years. Today, this is all done using end-to-end encryption. Both are vital to our daily operations, and we consistently update our processes to ensure our customers' data is safe. This has always been the case since our first eufyCam was launched. This whole saga started when infosec consultant Moore started tweeting accusations that Eufy had violated other security promises, including uploading thumbnail images (including faces) to the cloud without permission and failing to delete stored private data. 2023 Vox Media, LLC. In the meantime, were still cautious about recommending Eufy products. He has been covering tech news and reviewing devices since joining Android Police as a news writer in 2019. If you buy something from a Verge link, Vox Media may earn a commission. Furthermore, we are also upgrading the Web portal live encryption process to WebRTC.
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