Not Impressed with Swarovski Repair time 01-17-2013, 17:12. Imagine my surprise, then, to find that a few spots had developed on the internal lenses. SWAROVSKI OPTIK relies on natural resources. Almost all makes of binoculars can be repaired including all the major brands like Swarovski, Steiner, Minox, Zeiss, Leitz, Leica, Canon, Nikon, Opticron, Bausch and Lomb, Avimo, Optolyth, Miyauchi, Fujinon etc etc. In comparison my other optics from Zeiss, Leica, S&B, Meopta were faultless when I received them. When you buy a pair of Swarovski binoculars, you are automatically covered by the company's warranty. Austrian manufacturer of premium quality rifle scopes, binoculars, spotting scopes, and tripods. Opening hours: Mon- Fri 08:00-21:00 AEST. If we can't repair it, we'll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. It was fixed under a 30 year warranty. And most of these articles never mentioned Zeiss, Swarovski or Leica. If a fault is found and considered to be covered by the warranty, an exchange or a repair will be offered. Wait for technical information to appear on the next screen. I had to make an online service request and they received them on 11/29/12 and didn't send them out until 1/16/2013. Crystal works for optics as well as it does for jewelry; many people know Swarovski's name only from its peerless crystal. An astoundingly efficient and high-performing optical system with enhanced, dielectric fully multi-coated lenses, serves up stunning views and impressive low-light performance - critical attributes when working to glass up and evaluate game. To benefit from your warranty, please enclose the correspondent warranty card as well (e.g. Mangfallstrasse 5 Gmund Am Tegernsee 83703 De. Repair form* You can download the repair form here. Codes: ( 4808.90) a copy of the valid warranty card and/or of the invoice, indicating the date of purchase). Print the confirmation e-mail. Watch on. The EL is an open bridge design; the UV is a traditional solid hinge, and both have their devotees and detractors. We recommend 4-5 layers of bubblewrap and a box for binoculars without its original box for safe travel. Available in 42mm and 32mm objective lens sizes, the Swarovski EL could easily be the last pair of binoculars you will ever buy. Bushnell Falcon 10x50 Features: Very lightweight for 10x50 binoculars - only 27 oz! Compose an email to Swarovski asking for the year of the binoculars in question. Swarovski can repair most all things in the US, Zeiss and leica go back to Germany. I broke one of my EL field pro covers by removing them exactly as the instructions said lol. The return shipment of the instrument, insured (means of trans- Swarovski NL Pure binoculars. Sent in my Swarovski Binoculars to have the eye piece repaired. Ideally suited to daytime use - birdwatching, animal identification and more. The 10x offers a closer view with a narrower field of view. If you have any questions about repairs, servicing or about your warranty please contact us SWAROVSKI OPTIK NA LTD. Service Department Tel. We specialize in binocular repair and servicing spotting scopes, and astronomical telescopes . The company also work on spotting scopes for birders, hunters or any other type of observation. September 1, 2022 - our new My Service Repair system will be online at myservice.swarovskioptik.com Products will need to be registered first before requesting repair service. The cost to me - nothing. The old 10 x 42's weighed in at 32 ounces and you noticed the weight after several hours of birdwatching. Its wide 10 x 50 viewing range covers more than average binoculars, so you'll be able to see more territory. Consists of high-end SWAROVISION technology. SWAROVSKI OPTIK dealer together with this warranty/ser-vice document or send it, delivery-free, directly to our address. For a more thorough review of the Swarovski warranty, visit the Swarovski website . Solution: All Leupold binoculars will have a control to focus the right eye independently. We'll get you squared away, right away. Or call 1-888-440-0244 Insure the shipment and keep the shipment tracking records. Northern Lights Accessory Pack for Swarovski CL Companion Binoculars R 3,395.00 Awaiting Stock Enquire Swarovski 8x25 Digital Guide Monocular (Green) R 36,695.00 Awaiting Stock Enquire Swarovski CL 7x21 Curio Binoculars (Black) R 16,000.00 Awaiting Stock Enquire Swarovski CL 7x21 Curio Binoculars (Burnt Orange) R 16,000.00 Awaiting Stock Enquire What if I damage the Binocular or Spotting Scope? "Here, I spent $3,000 for an optic that I . Germany. Mar 9, 2021. Codes: ( 2907.19, 9005.10) Buettenpapierfabrik Gmund. The Ultravid has a unique method of adjusting the diopter on both sides, using a split focusing wheel. $3,099.00. This serves two main purposes. I acquired this Mark III by first purchasing a dilapidated Mark I (loose diopter, dusty inside, very brown/yellow image), sending it to Swarovski for warranty repair, and then accepting that company's subsequent offer for an upgrade to this binocular for $400. Buy Now and We'll Pay for Both! SERVICE ADDRESS FOR CANADA. Phone: 1800 795 299. Excellent build quality and ergonomics; lightweight yet solid and robust. On Swarovski, if you send it in for repairs, they tend to upgrade the product to the newest changes . Or, you could send your binoculars to us at your cost, we'll give you a complimentary expedited service ($50 expedited fee savings) so your product will be returned within 10 business days of our receiving your EL's and we will still waive 20% of the repair charges. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. Optics are an indispensable part of most outdoor activities in Alaska, as elsewhere. I have experience there also. They were bought new in 1999. They requested me to pay $150 to repair this function because it was not due to a manufacture's defect. It appears that one side of the binoculars won't focus all the way down, OK at distant to infinity, but way out of sync at close range. The previous Swaroviski 8x42s SLCs (non-HD) cost around $1500. . In addition, Swarovski will also repair any accidental damage to your binoculars free of charge. If your binoculars are exposed to high heat or strong UV exposure then this . My Service Account set-up and product registration are can be done now. These binoculars are going to blow anything new at the . . If screw number 2 is turned clockwise (CW) the star image will move down and to the left, as indicated in the following image: Rotating it counter clockwise (CCW) moves up and to the right. I also own and like Zeiss and Leica. We clean, repair and refurbish binoculars made by Nikon, Canon, Bausch and Lomb, Fujinon, Carl Zeiss Jena, Hensoldt, Wetzlar, Swarovski, Busch, Zeiss and more from the U.S.A., Germany and Japan. Alaska. Binoculars Caps This information typically contains the year of manufacture. The focusing wheel of my $2,500 10-42 binoculars broke, I sent it to Swarovski for repairs, they returned it and it broke again in two weeks and their repair department was not helpful and suggested sending it again and they would try to fix it but their questioning made me think they thought I was unable to use their focus wheel. ECT,etc. Hello hunters, I'm in the market for what is the last set of binoculars I hopefully ever need to buy. The Bushnell Falcons are cheap porro prism binoculars that are best for casual backyard-type birding, or birding and/or hunting that doesn't require a lot of detail for identification. In 2019 I was attempting to do this very thing and was regretfully talked into buying a pair of Vortex Razor 10x42. Anyway, the hinge went. The 8x offers steadier viewing. Bright, razor sharp, high contrast view right to the edge of the field. Based on your previous service order here's what remains to be done: Attn: VIP Warranty. 8 degree Tfov and the image is bright, sharp with no CA. You also have the possibility to check the status of your repair online in your account. Keep the serial number handy for your optic and then call. The form only has a few lines to be filled in and includes a ship-to address label that can be placed on the outer side of your box. Well-balanced and ergonomic construction to provide a steady image. CUSTOMER SERVICE INTERNATIONAL. However, they do not offer any repair services for telescopes. Step 2: Locate and Expose the Adjustment Screws. Free Tax & Free Shipping. BINTEL has been proudly supplying SWAROVSKI BINOCULARS to Australian and New Zealand for over 30 years, and is Swarovski Optik's Official Australian Dealer. Efficient use of these resources is an important concern for us. Here at The Fat Robin we stock over 30 different models of binoculars & spotting scopes at all times! When prompted, press "2" for the repair department where you'll be greeted by a very helpful Swarovski employee based in Cranston, Rhode Island. Swarovski 1030 CL Companion Binocular (Green, Wild Nature Accessories Package) 58241. My SLC's cost me $800 used about 18 years ago. Email customerservice@swarovskioptik.com More Information & Full Reviews: Swarovski EL 42 Binoculars Swarovski EL 32 Binoculars The best part is they come in a compact binocular size and weight. . This is a great pair of 10 power binos with a great field of view. Spoke to Swaro UK on both occasions who were adamant that I return them to the retailer and ended up wasting 30 on insured postage. Often the companies producing the binoculars hide the adjustment screws under a layer of rubber or latex or etc. For more information and/or appointment, feel free to reach out Mountain Optics at: 1-877-756-2466 Bright and stunningly sharp. He is then handling the repair process for you. Item: 71002 Out of Stock. So your dealer you talked to is right. The 8x42 SLC costs around $1800 (it has been supplanted at the top by the EL SV, which is closer to $3000), but the 7x42 is no longer made and is a collectible. As an example, a pair of Swarovski SLC 10x42's might go for about $1,300.00 used. Buy Now and We'll Pay for Both! Optics Central Service Team. Todd Doebler hails from the big woods of northern Wisconsin, so when he went on his first Western big-game huntto western North Dakota's badlands in 2008he bought the best optics for the opportunity. Swarovski's claimed 90% transmission is high for a folding binocular and that does translate to excellent brightness in use. After another week of waiting, last week, I sent a Mail to Swarovski Austria, explaining the problem and asking for a set. If you'd rather, you can find a copy of our Service Request Form here: Service Request Form. Customer service Australia. 5. Repeating this with screw number 1 produces the movements labeled as "1" above. A virtually perfect binocular, with faultless optical quality, the 32mm EL Swarovision is our hands-down favorite of the seven binoculars we compared. I've owned them for a few years, but they have rarely left the garden and never been wet. You can adjust the exit pupil mm to get sharp images whether it's cloudy or dark. Prepay the shipping charges and ship by mail, UPS, or other parcel service. Pros: uncompromising image quality. Essentially, the EL has a larger center field "sweet spot" and the Ultravid has a tad higher contrast. Swarovski NL PURE 10x32 Binocular (Green), Swarovski Forehead Rest for NL Pure Binoculars . Add to cart. Without knowing who sent the item in, we will not begin any repairs until contact has been made. We are birders ourselves and use our binoculars virtually everyday. Swarovski SLC Binoculars Review. 1. I've just sent my Swarovski binoculars (SLC 10x50) in for repair. Optics are very fragile and require sufficient protection for travel. I got an answer on the some day, anouncing a delivery to be made from the German distributor. Halfway through my season in Zambia they completely . 1. Sign the repair form, enclose it with your product and send to: SERVICE ADDRESS FOR U.S.A. ZEISS Consumer Products COP Repair Service 1050 Worldwide Blvd Hebron, KY 41048 USA. Item: 36010 6 In Stock. Their USA based headquarters are also . Enter the model information and serial numbers into the search bar at the top of the homepage. Do not send any repairs without receiving authorization. Have the serial number or your optic handy when you call then. Phone 00800 32425056. Swarovski Binocular Repair They offer a fully transferable Limited Lifetime Warranty against factory defects. Alexandria NSW 2015. In the high end binoculars, Swarovski sells probably 3:1 vs. Zeiss and Leica. Swarovski dS 5-25x52 P Gen II Digital Scope 4A-I Reticle - 40mm Scope Tube. I would only buy some other brand if I was able to view them side by side with Swarovski's and I was happy with the clarity and . First, the layers do actually protect those screws and the inside of the binocs from the elements. The lady in the states where I had sent them for repair said the only thing on the ticket . The binocular now is superb and it just a joy to view through. Returned the binoculars for a replacement pair which had scratches on the inside of the objective lenses. 1. I recently sent my older model 10 x 42 El binoculars back to Swarovski in Rhode Island for repair. What they stated would be a really simple job sat there for over 6 weeks. Both are now considerably more. Rubber is naturally a sticky substance and it goes through a process called vulcanization which involves heating the rubber with other chemicals to transform the rubber from being sticky to then becoming stretchy making it the ideal material to cover binoculars with. Please ensure to bubble wrap your item very, very carefully. You will receive a cost estimate for the repair by phone call, mail or e-mail from SWAROVSKI OPTIK North America. Swarovski EL binoculars also include the new SnapShot adapter for simple connection of a digital camera through your Swarovski lens. Gentec International Attn: Service Center 90 Royal Crest Court . 2. Close Focus - 25 feet. One of my favorite binoculars to suggest is the Zeiss Conquest 10x42. Once examined, if it is determined that the optical system is defective, we will repair or replace the instrument or . . No repairs will be performed until we have authorization. All Swarovski binoculars are BIFL, and the EL SV are widely considered to be the best, period, with the possible exception of the Zeiss SF, which was developed by the same team that . Once the prisms are replaced and everything is well cleaned up, recollimated, etc. I think that the one thing I found most odd in my search for a decent pair of binoculars was when doing a search on the internet there were a lot of articles and reviews. It is not just HD glass, but a pretty much overhaul of design on the entire unit. 800-441-3005 . It is a Alpha + binocular. Include the serial number and model name. We are official dealer of Swarovski, Zeiss, Leica, Steiner, Vortex, Kahles, GPO, Bynolyt, Meopta, Pentax, Hawke and Bushnell. The best 5 binoculars. Fill in the Repair Form. Once you've filled out the request form, package the item up to ship to us here: Vortex Optics. Keep your Swarovski binocular eyepieces are clean and free of dust and dirt. The Swarovski Optik EL Swarovision 10 x 42 Binoculars are time and again better than the old version and they were fabulous. If the damage is outside the scope of the warranty, then we might be able to offer a repair at . Give us a call at 1-800-486-7839 . Mon - Thu 08:00 AM - 05:00 PM / Fri 08:00 AM - 12:00 AM CEST. They were accidentally knocked off a table and landed sideways on a tiled floor and the metal piece that you attach the strap on broke in half. So there are $500 worth of improvements on the new model. The news 10 x 42 binoculars are 4 ounces less at 28 ounces. USA, Mexico, Europe, Middle East, Australia. My pair of Swarovski EL Range Binoculars only reached 1026 yds once and all other attempts were less than 1000yds while another pair was consistently ranging above 1800 yds. Hunted. This simple form allows us to identify who owns the piece (s) that were sent to us. 8/23 Cook Road, Mitcham, VIC, 3132. Sending Swarovski Binoculars back for Repair A pair of Swarovski 15x56 SLCs are my long-term astronomy binos. Try adjusting the focus ring until the image is as clear as possible. Swarovski EL 832 Swarovision Binocular Review. To begin the claim process, call 1-800-426-3089. Location. Swarovski is sending my El Range Binocular back to Austria for repair. "I bought a Swarovski spotting scope, which proved almost too much glass for the hunt," he said. The top ten binoculars. Barneveld, WI 53507. Choose magnifications of 8x, 10x, or 12x. The cost to Swarovski was around 1000 Euros which is around $1050 USD. This brings an enormous responsibility. That is a numbers game. Minor damage that is repairable, we will send out and we will charge you the actual repair cost, no more than that. those can be some amazing glasses. When Bill and I got married in 1993, he gave me a gold watch with something sweet inscribed on its back. Diamondback. Here's the place to discuss binocs, scopes, and more for use in Alaska conditions. Swarovski Australia Pty Ltd. 1/4D Huntley Street. Welcome to the our Binocular & Optical Repair Web Page. Swarovski NL Pure Binoculars 10x42 Largest Field of View. Then a sort of buyer's remorse kicked in. Consider the right half of the binoculars. 3. A few days prior to this happening the focusing wheel felt rough I have to send them back to Swarovski for repair hopefully under warranty, and the turnaround is looking like 6-8 weeks! Burris can't be responsible for your product until we physically receive it. Visit our online shop! Swarovski NL Pure Binoculars Key Features: Extraordinary wide field of view. Sending in your device via an authorized SWAROVSKI OPTIK dealer* You can send in your device via your local dealer.
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