Brief content visible, double tap to read full content. This Olight flashlight review will take a deep dive into the brand and its products. To check your order status, you can go to the Olight order tracker and enter your email and order number. Join the 24 people who've already contributed. Terrible web site. Its Olights most popular pocket light option and comes with a variety of features. Olight flashlights are made and manufactured in China. So, fear not. They sent me a replacement battery, still did not work. I've been trying for weeks to get a hold of someone to repair my Triton. I ordered a new Array 2S Headlamp from the Olight store. These websites are linked to each other, you can go to the corresponding country site to view them. You can easily switch light modes or adjust brightness by waving in front of the headlamp. Nitecore 14500 - Won't Fit In 14500 Flashlights, Interest Thread: HDS Stainless Steel CLICKY. Taurus G2C / G3C Olight PL-Mini 2 Valkyrie Holster, OWB Kydex Holster Optic Cut Fit: Taurus G2C / G3C / Millennium G2 PT111 / PT140 w/OLIGHT PL-MIN 2, Outside Waistband Carry, Adj. It is heavy duty construction. Olight's customer service team is always on hand to answer any questions you may have. Were independently supported by our readers and we may earn a commission when you buy through our links. Hard to navigate and points, awards, coupons hard to figure out.Stuff missing from orders, can not get any answers from anybody, there is no customer service.Not cheap, intresting, well made, but order from somewhere else. Though one of the products arrived, they've missed an item from my order and simply WILL NOT respond to any email or anything. Contact Phone 0755-81452608 (extension 8506) / Email contact@olightworld.com Zip 518103 Olight USA Address: 7951 Angleton Ct. STE B, Lorton, VA, United States 22079 Email: cs@olightstore.com Olight Germany Address: Max-Planck-Strae 7, 65719 Hofheim am Taunus /Deutschland Phone: +49 (0)61227768553 Email: kontakt@olightstore.de Olight Australia Help Support Candle Power Flashlight Forum. Olight boasts over 167k followers on Instagram and over 290k followers on Facebook, proving that these lighting tools are ones the world is loving! I got the new lights in the full retail package by the end of that week. Total cost for the warranty service was $3.04 for me to ship the lights to them. All in all, Olight has gotten a double thumbs up from people seeking a premium light source all over the world. It's a true gem! In the USA the warrior mini 1 and the m2r warrior have been recalled. Even better, Olight plans to release new products and offer great discounts monthly from here on out, especially during more festive seasons. Giving our customers the best customer service is what OttLite strives to achieve. Had a issue with one of my obulbs so sent it back and it was returned within a week fixed. This holster is well constructed and fits small automatic pistols well. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Universal 9mm/.40 Double Stack Magzine Holster, Learn more how customers reviews work on Amazon. This is just an LED flashlight/torch. Check our FAQs, view our product support videos, give us a call or email whichever way you choose, were here to help! On the back there is a red tail light so you will safely stand out to drivers or other pedestrians. It can brighten your surroundings up to 220 metres away. Our Customer Service department is available Monday through Friday from 8:30am-5:00pm EST (excluding major holidays). Light up your life even in the darkest of times with an Olight flashlight. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This does not include obvious user wear or extreme damage. I tried contacting Oligh (2 calls/voice mails, 2 emails, 3 submissions through their website) it took them 2 weeks to respond with a generic email. ($). The Olight Baton 3 Rechargeable Flashlight also comes with a reversible clip so you can attach it to your coat or backpack strap and not worry about losing it. Calling for Batman has never been so easy. You can conveniently recharge your Warrior by clicking the magnetic charger onto the flashlights port (no need to remove the batteries). The technology has been around now for more than a decade and this thing is no brighter than LED torches you can find on ebay for $12. Olight went above and beyond to add safety features because of a few random accidents. I should try my luck with my busted ST25. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Ellie with the Customer Service was very helpful. I'll shop elsewhere. With over 2,600 reviews, the majority are overwhelmingly positive, with less than 2% considered negative. Its bottom is magnetic, so you can hang it from any iron surface too. Olight O'Pen Glow (on sale 5/16) New Design. Assuming your trying to contact Olight World which is based in Georgia USA? Olight Flashlight Reviews: What Do Customers Think? Overpriced. Not to mention their lights are made in China.. so I'll no longer help them support the CCP indirectly. Your email address will not be published. Very comfortable to wear on waist with contoured sides. My order was promptly delivered with spot on communication throughout. It seems like a big company to not have reachable customer service. I've been trying for weeks to get a hold of someone to repair my Triton. If you have been with us for some time you may r. From the time you buy your lamp we want you to be able to do what you love, longer. It is time for this Olight Flashlight review to reveal what customers of the brand honestly think. One customer complimented the brand on its delivery and service, saying, Bought a few items now and each one is well made and an absolute bargain. I have given up on them. At only 63mm long it is light and portable, but has a powerful 1000 lumen output and 145 metre throw. Reviewed in the United States on February 8, 2023. This is my first Olight product and I look forward to seeing how it holds up at the range.- Michael G. In this case, contact Olight customer service at [emailprotected]. This flashlight not only has a 560 metre throw distance and powerful 2500 lumen output, it is so durable that you can use it to break through glass (when you need to). This flashlight is waterproof and will even survive a two-meter drop. You got a problem? My credit card was temporarily charged but immediately refunded when the payment did not finalize. How many stars would you give Olight? I DO NOT TRUST THIS COMPANY !!! They sent me an RMA number the next day and I sent the lights to a service center in the good old USA. Once the return is received, a refund will be processed. Interesting that they honored the warranty even though you bought it from an unauthorized dealer in gearbest. Ordered another. Total time from when I put the broken lights in the mail to when I had the new replacements was around two weeks. Let us know. Honestly, I was starting to get a little upset and thought "oh no, am I experiencing a shipping . I wonder how they can send out supposedly new Headlamps when this item is back ordered until 12-30-22. You can use the lights mode selector ring to use either white light, a GL beam, or a combination of the two. Customer service has been great, I had a defective item and they are in the process of replacing it. The Warrior Mini 2 EDC Tactical Light comes in black and tan color options and is normally sold for $89.95. For the full collection, visit their website, Olightstore.com. In my opinion you cannot get a better Flashlight for edc! Unable to add item to List. The web site is terrible. We are a global technology-driven lighting company filled with dedicated people who want to provide the best for our customers. It goes against our guidelines to offer incentives for reviews. But, the fact that there are thousands of satisfied customers raving about Olight products is reassuring. Again, I use their lights EVERY DAY without issues and they work EXCELLENT! My Olson last year bought a s15 r theough gearbest and it quit work in less than a month after he received it ,he tried numerous times going through gearbest customer service to see about returning his for warranty and his email went unanswered,so he just forgot about the warranty and letting it go altogether. If you can't get ahold of olight through email, try live chat. At only 2.4 long it is very lightweight and portable, and has a textured exterior for easy grip. The brands motivation is to continue developing innovative and cutting-edge products while maintaining Olight as a forerunner in the illumination tool market. The brands customers applaud it for high-quality products that live up to the price, comfortable, adaptable designs, longevity, frequency of sales, quick shipping, and helpful customer service. This tiny flashlight is a perfect backup to keep in your purse or pocket. It would run down fully charged nitecore, samsung, and panasonic batteries in two or . It locks up and then automatically cancels your order after the timeout period. Returned items must be in the same condition and the original packaging. Now they are making me jump through hoops to get a replacement for a $300 flashlight. All rights reserved. From the moment you purchase your lamp we want to make sure that you are able to do whatever it is that you love, longer. Price: If you search Olight shipping time 2020, the results show shipping could take up to 2 weeks. So, what is the verdict of this Olight flashlight review? thanks for sharing, not the first positive I hear. Shop tactical footwear and accessories with these top brands: Just a heads up that Olight is present in Australia and going on my personal experience they are on the ball with processing orders and have excellent customer service. Olightstore offers the following services: Online Store Police Equipment Outdoor Living LED Lighting Military Gear Business Details This is a multi-location business. 800.842.8848 or email us, Available Monday through Friday from 9am through 4:30pm EST (excluding major holidays), Our warranty covers OttLite bulbs for 1 year from the date of purchase and OttLite lamps and accessories for 2 years from the date of purchase, with the exception for damages resulting from the use of the product for any purpose other than its intended use. Your recently viewed items and featured recommendations. We'll see if my order shows up. Well, the pitch forks came out quickly and people who never even tried them jumped on the hate train saying they were super dangerous, unreliable and simply not good. My first M2R had a dodgy switch and they just sent me a whole replacement light within a day. I've called the listed phone number, which goes to a recording that gives an e-mail address. They have 1000 lumen strength and can illuminate up to 140 metres ahead of you. You dont need international shipping if Olight has a store in your country, they may have a massive following in the US, but the US isnt the whole world. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Official OLIGHT online store. You can buy this flashlight in red, black, and purple at Olightstore.com. But for those that are eligible, Olight offers free shipping on orders over $49. In these cases, orders can be returned for any reason within 30 days from the date the order was received. Returns 45-60 days after purchase 25% re-stocking fee, Returns 61-90 day after purchase 35% re-stocking fee, Returns 91-120 days after purchase 45% re-stocking fee. However it is more of a specialized light for certain applications. Plus, during Breast Cancer Awareness Month, Olight held online charity sales in 15 countries that raised a total of $167,205 for breast cancer prevention and treatment organizations worldwide. Anyone can write a Trustpilot review. But no, they sent me the same one back. We want to take you for a tour between our customer service department and the shipping center that we have. They had a bit of a rough patch briefly around Christmas 2018 if I recall correctly, but other than that they have always been very good. Just wanted to comment on Olights customer service . Suppose you need an Olight repair or an item has defects. Love this holster! Designed with law enforcement and search and rescue teams in mind, this flashlight offers reliable lighting that you can adjust to a high or low output. Find out how we combat fake reviews. Full content visible, double tap to read brief content. Theyd be happy to help you out. Currently, Olight only ships to America. One did not work. I dont mind paying for quality. If you are looking for the closest Olight store near you, go to the Store Locator section of the site and search. Be prepared in any situation, whether during a black-out, traversing a dark cavern, or simply walking to your car late at night. You can trust the battery to last you 8 days, and it is easily rechargeable with a magnetic USB charger, too. Sometimes will charge back up, sometimes will not. Olight will pay the shipping cost of returned items. From now on, PELICAN flashlights only for me. They put me in contact with their sales liaison who put me in contact with a repairman. I know alot of people were understandably scarred away when a couple of their lights resulted in people getting hurt due to the light being on high mode in their pockets and lights combusting due to use of improper batteries by the consumer. Good to hear! It may not display this or other websites correctly. Need to find a different. 2023 Trustpilot, Inc. All rights reserved. So, there are plenty of positives to outweigh the not-so-positives in our books. I made new order using my direct credit card. Companies can ask for reviews via automatic invitations. It's really annoying to navigate, and just doesn't work properly. Disability Customer Support Clinic Best Sellers Customer Service Amazon Basics New Releases Prime Music Today's Deals Books Registry Fashion Amazon Home Pharmacy Gift Cards One Medical Toys & Games Sell Coupons Luxury Stores Automotive Find a Gift Beauty & Personal Care Computers Home Improvement Health & Household Products Pet Supplies Video . NO way to contact Customer Service. Return the product to Olight and we will replace or repair it. Olight Flashlights are manufactured in China. Attempts: Email to contact@olightstore.com, CS email on their main website. The Better Business Bureau awarded Olight Flashlights a B rating. COMPATIBILITY - Fit Taurus G2C / G3C / Millennium G2 PT111 / PT140 with Olight PL-Mini 2 Valkyrie - Optics cut to fit variety of red dot sights - Not fit any other laser/light, COMPENSATOR & OPEN MUZZLE CUT - Taurus G2C PL-Mini 2 holster can accommodate with various compensators - Over-Cut open muzzle accommodate with threaded barrel, POSI-CLICK AUDIBLE LOCK SYSTEM - You will hear a clear "CLICK" sound when firearm was firmly seated in, 0.08 INCH US KYDEX MADE - Holster for G3C PL-Mini 2 Valkyrie is made of .08 Inch US Kydex material, which possess rugged, durable, waterproof, washable and lightweight characters, HAND POLISHED EDGE & SMOOTH INNER STRACTURE - All WARRIORLAND Kydex holsters edge are polished by hand - Smooth inside structure ensure no scratch nor wear, ADJUSTABLE BELT CLIP GRIP HOOK - The belt clip grip hook is compatible with both 1.5 and 1.75 inch belt - The carry position(ride height) is adjustable for your convenience. I filled out the Olight online service request but didnt hear back, so a week later I sent an email to them describing the problems. Well it was the easiest and fastest warranty service I have compared to nitecire for example,I sent a mt10a which I sent over 8 weeks ago and it was repaired but iam still waiting to return from China. Works good for my tool. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. What's your 2023 edc?! It seems that Olight is always offering great deals on crowd favorites and new products. Even if you happen to receive a faulty flashlight, Olight customer service will go above and beyond to help remedy the situation. You can buy it on sale for $90.97 (regularly priced at $129.95). After a little back and forth we got it figured out and even though with errors on my end I was met with a complete replacement. :shakehead, You can try the vendor that sold it to you. It is also interesting that I found the lens cover under the Headlamp's body instead of stuck to the lens. Well I reached out again and they assured me the package was on its way, but I was sure it had been delivered elsewhere. During the last big sale, I was waiting on one of my orders and when looking at the tracking I noticed that it stated it was delivered in a different state. Holds it nice and tight. Same here. Horrible service, B rating through BBB, do not buy. Well made with quality materials. 3 months to get a refund.. The new light works fine but I will never order from them again. Whether you are on a weekend camping trip or are a bit on edge walking to your car late at night, Olight flashlights got you covered. Reviewed in the United States on February 9, 2023. Olight has very good customer service. This review will also look at customer ratings, promotions, and more, to help you decide if their products are worth buying. Olight designed this light for easy charging. Lost it. Literally ordered and returned November 2020.. last year! There is a supposed number I found online but it is a dead number, probably just created for looks, I reckon. Fits pistol firmly and securely. Has anyone successfully contacted Olight customer service? And during the brands Breast Cancer Charity sale, all proceeds were donated to breast cancer foundations. This is more of a shoutout to Olight and the customer service they have. The is something like 28 different countries where Olight have a store or a reseller, including Australia as Ryan mentioned. For new people I recommend the new and improved Warrior Mini 2 which is in my opinion the very best every day carry pocket light that can fit in your pockets and be deployed quickly! Good thing about the mainline brands is that the customer service, not to mention the overall quality, pays for itself! You'd better just hope everything is exactly right with your order, or you're in for a nightmare.After reading other people's reviews, yeah, seems these are a company to dodge really.Aah well, I've paid with PayPal, so I'll get my money back. While customers across the world seem to be satisfied with their Olight purchases, its only fair to mention the small number of complaints about defective or faulty products being delivered. . Great selection of high quality LED flashlights, 5 years warranty. Delivery super quick and at excellent prices. Claim your profile to access Trustpilots free business tools and connect with customers. Like all Olight products, it is also waterproof to withstand the elements. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Customer service is absolutely shockingly bad, ie, completely non-existent! Happy with my purchase. What Olight sent me was an already opened used Headlamp. All returns need to be pre-approved by our Customer Service team and you will need to have a receipt for proof of purchase. Typically, items are no longer under warranty after 5 years of purchase, but we are glad to offer you a discount to reorder a new light at your local online Olightstore (Applies to the online mall only). You can buy the Baldr Pro R Tactical Light in black, tan or gray. I've called the listed phone number, which goes to a recording that gives an e-mail address. It is on sale now for $45.47 (regularly priced at $64.95). This headlamp has a soft, adjustable head strap so it can comfortably fit anyone in the family. There's absolutely no other way to contact them! Apparently, I was looking at the tracking wrong, HAHAHA I felt silly about it all, but I just want to say thank you Olight and you have an amazing team! Their customer service is terrible. Nice products but the website is terrible and doesn't work properly. Well, I reached out to Olight and they were so nice and respectful. You leave a phone Nr, but never get a call back! Although it was time consuming while they sent the light back to China, Olight (Marietta Ga) was very accommodating and excellent with communications. In the next section of this Olight Flashlight review well be looking at some highlights of the brand. Expensive, yes. This small-but-mighty machine is made with everyday and emergency use in mind. Im in Canada, for the record. Very happy! The image attached is my 2-year-old son and his very first Olight Obulb. A good value for the price! I would definitely recommend it to friends and family.. I have no idea why you have not gotten a response. Olight will provide order and product guarantee, contact us if you have any problems. Hi all i just wanted to give a quick post about my experience with olight warranty/repair customer service. I contacted the company and got fast response. The Baldr Pro R Tactical Light boasts 1350 Lumens and can illuminate as much as 200 metres ahead. Sent me another replacement battery, it also did not work. Lets hop across the pond to hear what UK shoppers Gareth and Sharon had to say about their products: Great torches . It is usually priced at $64.95, but is on sale now for $45.47. Information provided by various external sources. Olights Array 2S Headlamp comes with a 2600mAh battery which can last for 25 hours of continuous use before being recharged. I like the way it charges. Definitely will be buying more from olight.. When the battery needs to be recharged the flashlight will vibrate gently to alert you. The whole time, Olight and their customer service reps were professional and nice. 2023 | Olightworld.com. The Array 2S Headlamp is regularly priced at $79.95 and is currently on sale for $67.96. They used to have a phone number, but no longer, email only now.I will never buy another of anything from them. The company is based in Guangdong, China, but the Olight USA location is:2270 NW Pkwy SE Suite 180Marietta, GA30067. Verification can help ensure real people write reviews about real companies. During the last big sale, I was waiting on one of my orders and when looking at the tracking I noticed that it stated it was delivered in a different state. Reply Be sure to view ourFAQspage as well! There is a supposed number I found online but it is a dead number, probably just created for looks, I reckon. Pay More, but stick to American products with customer service. Olight provides a variety of products for any situation. Theyd be happy to help you out. The Warrior X 3 Powerful Handheld Flashlight is made to be your best friend in an emergency. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive. My Olson last year bought a s15 r theough gearbest and it quit work in less than a month after he received it ,he tried numerous times going through gearbest customer service to see about returning his for warranty and his email went unanswered,so he just forgot about the warranty and . I bought a couple of S15Rs and S30s from Gearbest when they were having the big clearance sale last year. It has a run time of 93 minutes, weighs 126 grams, and comes with a 1000mAh lithium battery. It would run down fully charged nitecore, samsung, and panasonic batteries in two or three days to the point where the protection would kick in and shut down the battery. The Olight Baton 3 Rechargeable Flashlight is another tiny light made with everyday use in mind. Shipping has also SIGNIFICANTLY sped up. I absolutely LOVE Olight! If you are not satisfied with your purchase for any reason within 30 days of purchase, you can return your product for a full refund minus the shipping & handling. Call our Customer Service Desk at 1-800-842-8848 with any questions you have or even to order bulbs and lamps. What is a light im missing out on? None of the knives are UK legal. After applying for a refund or replacement, Olight will send you a return label to return the item. Want to register your product or submit a warranty claim? If your on the fence about this light then just do it you wont be disappointed, the reviewer said. The website mostly works most of the time, but could still use some polish. Customer service is absolutely shockingly bad, ie, completely non-existent! Found a lower price? After its success in the outdoor and flashlight enthusiast markets in Europe, Olight turned its attention to the tactical market and began designing products tailored to meet law enforcement and government agencies needs. There are Olight shipping delays due to Covid-19, and the brand asks for understanding. Required fields are marked *, This field is required Please use a valid email. The material is sturdy. You are using an out of date browser. With so many fantastic ratings and comments about the brand from happy customers, it was no coincidence that we found even more good news about Olight on Trustpilot. Very poor experience.Do NOT buy from Olight - you will be disappointed like me. OLIGHT's Official Website. We are Outdoors-men, Sportsmen, Veterans, and DIY go-getters we are you Im I low voltage technician and use them daily. Click for more. Impressively, Olight customer reviews on sites like Trustpilot give the brand an astounding 4.6/5 stars. Received a defective new Marauder 2 light from Olight online store. Merchandise must be returned undamaged or a 25% re-stocking free will apply. You won't be sorry and in no time you'll have a bunch of different models like me just because you like them so much! At only 51 grams, you will barely notice this flashlight in your pocket. A credit will be automatically applied to your original payment method. A small problem was quickly resolved. You must log in or register to reply here. If youre interested in learning more about Olights charitable efforts, like the 500 Obulbs that were donated to Shriners Hospitals for Children in the US, be sure to take a look at the brands donations tab. Yep, oddly enough, you can't checkout with Paypal. Thanks, for the info. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Each tune was like pulling teeth just to get ahold of anyone. No jamming or locking up. Ride Height, Right. During the rare times you're having problems, we want make sure the warranty process is as easy as possible for you. I got my refund today March 11th 2021. I have bought 2 lights from them and they failed 3 times each . You'd better just hope everything is exactly . Oh, and a brilliant product range /quality. Reviewed in the United States on February 1, 2023. Been looking for a owb that could handle pistol with o light! In some instances, there may be issues with the system data. This intense flashlight comes with a rechargeable battery and you can count on it to run for 8 hours straight. This is more of a shoutout to Olight and the customer service they have. Ordered baton pro3. Ordered what I wanted and it came in couple days. Contact them at 1-800-842-8842 or via our Customer Service form. I took the other, never used S30 out of the package and it worked fine until about a week later when the switch failed. Does not work. All of the lights worked fine until about three months ago, when I noticed one of the S30's had developed a big parasitic drain issue. After charging the light it would not turn on, after minutes of trying it turned on, but the brightness could not be adjusted. All returns will be assigned a Return Merchandise Authorization (RMA) number. The brand designs highly innovative illuminating technology that can be used for a variety of purposes. JavaScript is disabled. We are a global technology-driven lighting company filled with dedicated people who want to provide the best for our customers. Would not replace. If you are on the fence because of some derogatory meme or clearly biased article you read, do yourself a favor and at least TRY them out! I don't know about other people but I had zero problem on the site. Powered by Discourse, best viewed with JavaScript enabled, Great customer service with olight repair /warranty.
Aveda Smooth Infusion Styling Creme Discontinued, Vtech 7-inch Baby Monitor 2 Camera, Expanded Clay Pebbles Bulk, Studio Selection Gift Set, Black Slimming Swimsuit, Brownlee Jewelers Near Me,
